A journey combining the best of Colombia and Peru, bringing together vibrant cities, heritage, gastronomy, nature and culture. Discover Medellín and its urban transformation, the colonial charm of Cartagena and the Caribbean beaches of the Rosario Islands. In Lima, explore its historic heritage, enjoy the Magic Water Circuit and experience Peru’s renowned gastronomy through a unique culinary tour. Continue to Cusco, the Sacred Valley and the incredible Machu Picchu, completing an unforgettable journey between the Andes and the Caribbean.
IMPORTANT INFORMATION:
DOCUMENTATION – 60 DAYS IN ADVANCE:To ensure the best available train option and services, it is mandatory to provide the following information at least 60 days before the travel date: Full name, Nationality, Date of birth, Document type and number, Copy of Passport or Identity Card (RG). National Driving License (CNH) is not accepted as a travel document. Passengers must present the same document used for the reservation when entering Machu Picchu.
MACHU PICCHU TICKETS: Tickets are subject to availability at the time of purchase. They will be requested in the following order: Circuit 2 – morning / Circuit 2 – afternoon / Circuit 3 – Royal Route, as an alternative. The requested circuit and time cannot be guaranteed until the tickets are confirmed.
TRAIN TO MACHU PICCHU: All rates include Expedition Train or The Voyager, depending on availability and program operation. Any upgrade to a higher train category is subject to an additional charge and availability.
HOTELS: The hotels indicated are suggested hotels or similar, subject to availability. Hotel reservations and confirmation will be managed 45 days in advance.
DAY 01: CITY OF ORIGIN - MEDELLÍN
Arrival in Medellín known as the city of eternal spring, transfer from Rionegro airport to the chosen hotel.
Accommodation in Medellín.
Grades: For arrival transfers, the nighttime schedule applies to flights between 7:00 PM and 6:00 AM. The rates shown are for daytime transfers; a surcharge applies for nighttime transfers.
DAY 02: MEDELLÍN (City Tour)
Breakfast at the hotel.
8:30 AM At the agreed-upon time, we will begin a wonderful panoramic tour of the city. We will start in the prestigious El Poblado district, the city's financial, hotel, and commercial center. We will visit Nutibara Hill, at the summit of which stands a replica of a typical Antioquian village. From there, we will enjoy panoramic views of the Botanical Garden, Explora Park, the Park of Desires, Barefoot Park, the Metropolitan Cathedral , and finally, we will arrive at Botero Plaza, where we will find 23 of the exotic bronze sculptures donated by the Colombian master Fernando Botero. During the tour, you will also ride the Medellín Metro, the city's mass transit system , a model of mobility in Latin America. At the end of the tour, we will return to the hotel.
Accommodation in Medellín.
Operation : Regular Mondays, Wednesdays and Fridays except for January 1st, May 1st and December 25th.
DAY 03: MEDELLÍN - CARTAGENA DE INDIAS
Breakfast at the hotel.
At the designated time, transfer from the hotel to Medellín airport for your flight to Cartagena (airfare not included). Upon arrival in Cartagena, also known as the walled city, you will be met and transferred from Rafael Núñez Airport to your chosen hotel.
Check-in and accommodation.
Accommodation in Cartagena.
Note: For departure transfers, nighttime transfers apply between 9:00 PM and 9:00 AM. For arrival transfers in Cartagena, this applies to flights between 7:00 PM and 6:00 AM. The rates shown are for daytime transfers; a supplement applies for nighttime transfers (please consult your advisor).
DAY 04: CARTAGENA (City Tour with San Felipe Castle)
Breakfast at the hotel.
At the agreed-upon time, meet one of our representatives in the hotel lobby to begin a fascinating tour of the Museum City . Its streets and surrounding areas dazzle with the charm of architecture that blends colonial, republican, and modern styles. During this tour, you will explore the vibrant modern district of Bocagrande and then visit the iconic San Felipe de Barajas Castle , built in 1657. We will continue with a short walk through the city's historic center, which, along with San Felipe Castle and its fortifications, was inscribed on UNESCO's prestigious World Heritage List in 1984. Finally, we will head to the Emerald Museum, where you will discover the fascinating evolution of this mineral, the rarest, most valuable, and most exclusive in the world.
Accommodation in Cartagena.
Operation: Monday to Friday 2:00 PM - Saturdays, Sundays and holidays: 9:00 AM.
Notes: Applies to hotels within the urban area: Bocagrande, Historic Center, Getsemaní, and La Boquilla. Manzanillo area: Hotels in the area; passengers staying in the Manzanillo area must arrive independently at the meeting point provided by Panamericana.
DAY 05: CARTAGENA (Beach Day)
Breakfast at the hotel.
Departing from La Bodeguita Pier by speedboat to the included island, you can enjoy coral beaches and a variety of reef wildlife, ideal for relaxing or taking part in optional activities such as diving, snorkeling, hiking, and more. Below you will find details about each island:
* San Pedro de Majagua: Located on Isla Grande, 45km from the city of Cartagena, it is part of the 31 islands that make up the Rosario National Natural Park; after an hour's journey in a speedboat you will arrive at this magical place of rest and relaxation that offers two access points to the sea, one a little quieter and without noise than the other according to your preference; while there you can take optional activities such as relaxing massages, walks, mangrove tours, visit the Aquarium, diving, snorkeling, among others .
Includes : Hotel-dock-hotel transfer, shared (non-exclusive) boat transport, welcome cocktail, lunch (starter, main course, non-alcoholic beverage and dessert) and dock tax
Not included: optional activities, unmentioned expenses.
Operation : Every day except January 1st of each year.
Notes : Passengers must arrive at the La Bodeguita dock no later than 08:30 hrs at gate # 3 to complete the boarding registration protocol. The usual return from the Island to Cartagena is at 15:00 hrs (depending on weather conditions, the departure may vary from approximately 14:30 pm).
Restrictions : This excursion is not suitable for pregnant women or people with spinal problems or who have undergone spinal surgery due to the boat's movements. Intoxicated individuals and pets are not allowed on board.
*Isla del Encanto: In the Rosario Islands National Park , located approximately 45 minutes by boat from Cartagena, you can enjoy the beach and social areas designated for day tour visitors, which include chairs, lounge chairs, and sunbeds. Of course, you can participate in optional activities if you wish, or simply enjoy the Colombian Caribbean Sea in this area. During the day, you will enjoy a typical semi-buffet lunch served with choices of fish, chicken, and meat.
Includes : Shared boat transportation Cartagena-Isla del Encanto-Cartagena (not exclusive), buffet lunch served (includes non-alcoholic beverage).
Not included: Hotel transfers to and from the pier (If you are staying at a hotel in the Bocagrande or northern area, the hotel offers complimentary transfers to the pier; the return trip from the pier to the hotel is at your own expense). Not included: Pier tax (approx. $7.00), optional activities, unmentioned expenses, or towel service (we suggest bringing your own from Cartagena).
Operation : Every day
Notes : Passengers must arrive at the La Bodeguita dock no later than 08:00 hrs. It is important to arrive about 15 minutes early. The usual return from the Island to Cartagena is at 15:00 hrs (depending on weather conditions, the departure may vary from approximately 14:30 pm).
Restrictions : This excursion is not suitable for pregnant women or people with spinal problems or who have undergone surgery due to the boat's movements. Intoxicated individuals and pets are not allowed on board.
DAY 06: CARTAGENA DE INDIAS - LIMA
Breakfast at the hotel.
Last day of your trip before continuing your journey, make sure you take home the best memories. At the designated time, transfer from the hotel to Cartagena Airport for your flight to Lima, Peru .
Grades: For departure transfers, the nighttime schedule applies to flights between 9:00 PM and 9:00 AM. The rates shown are for daytime transfers; a supplement applies for nighttime transfers (please consult your advisor).
How exciting to arrive in Lima! Our team will meet you at Jorge Chávez Airport and take you to your hotel.
Accommodation in Lima.
DAY 07: CITY TOUR OF COLONIAL AND MODERN LIMA + MAGIC WATER CIRCUIT
Breakfast at the hotel.
Between 9:10 and 9:45 AM, or between 2:10 and 2:45 PM, you will be picked up from your hotel. First, we will take a panoramic tour of the enigmatic Huaca Pucllana, where the ancient ruins transport us to the bygone era of the Ichma and Lima cultures. Then, we will cross the olive groves of San Isidro, Lince, and Cercado, enjoying views of the Palace of Justice, the historic Lima Art Museum, and the vibrant Plaza San Martín.
In the Plaza de Armas, with its panoramic views, we delve into history, exploring the Cathedral , the Government Palace , and the City Hall. Then we head to the Convent of Santo Domingo , home to relics of the Peruvian saints Saint Martin de Porres and Saint Rose of Lima. There, we can learn about their history and the legacy they left in the city of Lima. (If the passenger wishes, the visit to the Convent of San Francisco and its famous catacombs can be substituted for an additional cost) .
Finally, we ended with a spectacular view of Love Park, Larcomar, and the Pacific Ocean. As the Lima sunset painted the sky, we felt the sea breeze and the beauty of the city before returning to the hotel.
Between 5:40 PM and 6:10 PM, you will be picked up again to go to the "Magic Water Circuit ." There you will find ornamental fountains whose powerful jets blend with the rhythm of classical music, and spectacular lasers that merge with the flowing water, creating multicolored shapes that allow you to imagine a cybernetic future for a few minutes. This recreation center consists of more than a dozen fountains , each with its own display of geysers that propel water to heights of over 80 meters. It's worth noting that this park holds the Guinness World Record for the largest fountain complex in the world, a very important award and a source of pride for Peruvians. With nothing more to add, let yourself be carried away by the spectacle of water, light, music, and images . Return to the hotel.
Accommodation in Lima.
DAY 08: LIMA GASTRONOMIC TOUR: INTERACTIVE GOURMET EXPERIENCE
Breakfast at the hotel.
Between 9:00 and 9:30 AM , we will pick you up from your hotel. This Lima food tour begins in a charming garden with an organic Peruvian coffee shop in the colonial and bohemian district of Barranco. We'll explore colorful streets and culturally significant landmarks, such as the Bridge of Sighs, always accompanied by traditional and unique Peruvian flavors. Next, you'll visit a traditional market to sample local fruits, discover other ingredients, and learn about their influence on the evolution of world cuisine. The next stop is a lovely, upscale restaurant in the San Isidro district where you'll have the opportunity to enjoy a pisco sour along with a tasting menu of delicious dishes that highlight Peru's superfoods. At the final stop, a variety of gourmet Peruvian dishes awaits you at Huaca Pucllana, a restaurant considered a must-visit on your trip to Lima. Next to an archaeological complex of pre-Incan ruins, you'll end the day with dishes and an ancient dessert with a modern twist. Return to your hotel.
Accommodation in Lima.
DAY 09: LIMA - CUSCO: CITY TOUR + ARCHAEOLOGICAL PARK
Breakfast at the hotel.
Transfer to the airport for your flight to the magical city of Cusco . Upon arrival, our team will give you a warm welcome and take you to your chosen hotel.
Between 12:30 and 1:00 PM, the city tour begins with a historical visit to the Plaza Mayor, where colonial and Inca architecture blend seamlessly. Next, we'll marvel at the majestic Cusco Cathedral, a treasure of Renaissance and colonial style. Following this, we'll visit the Qoricancha Temple , a jewel of Inca architecture, now the Convent of Santo Domingo. Finally, we'll explore four nearby archaeological sites: Sacsayhuaman , with its imposing walls; Qenqo , a mysterious stone labyrinth; Puca Pucara , a red fortress; and Tambomachay , renowned for its ceremonial fountains.
We returned to the city, filled with awe and admiration.
Accommodation in Cusco.
DAY 10: SACRED VALLEY OF THE INCAS
Breakfast at the hotel.
7:30 to 8:00 AM Hotel pick-up . We'll head to the impressive archaeological complex of Pisaq and its famous traditional artisan market, known on social media for its beautiful handicrafts. You'll love the variety and vibrant colors of this place!
We continue our journey along the banks of the Vilcanota River, enjoying spectacular scenery, until we reach Urubamba. Here, you can savor an exquisite lunch, a culinary experience that will delight your senses.
Next, we'll visit Ollantaytambo, one of the last living Inca towns. Its streets maintain the same layout as in Inca times, and we'll explore its magnificent archaeological complex. It's like stepping back in time!
To end this day full of history and culture, we transferred to our hotel in the enchanting Sacred Valley of the Incas.
Accommodation in the Sacred Valley.
DAY 11: FULL DAY MACHU PICCHU
Breakfast at the hotel or box breakfast.
The day arrived to visit one of the 7 Wonders of the Modern World . We started very early to head to the train station in Wanchaq, Poroy, or Ollantaytambo , depending on the season. We boarded the train bound for Machu Picchu Pueblo or Aguas Calientes.
Our team will assist us in boarding the bus that will take us to the entrance of the sanctuary, along a road with breathtaking curves, offering spectacular views of the Urubamba River as it carves the famous canyon. The Lost City of the Incas, Machu Picchu, will welcome us with its incredible terraces, staircases, ceremonial sites, and urban areas. Energy emanates from the entire place. After a guided tour, we will return to the town to enjoy a delicious lunch at one of the local restaurants. Finally, we will return to the city of Cusco, filled with unforgettable memories .
Overnight in Cusco.
DAY 12: CUSCO - LIMA
Breakfast at the hotel, enjoying the last moments in the City of the Incas .
At the agreed-upon time, our team will transfer you to Velasco Astete Airport in Cusco for your return flight to Lima. Thank you for visiting Cusco!
Flight Cusco - Lima (Not included)
Arrival in Lima, reception and transfer to the hotel.
Accommodation in Lima.
DAY 13: LIMA - CITY OF ORIGIN
Breakfast at the hotel, enjoying the last moments in the City of the Viceroys.
At the agreed-upon time, our team will transfer you to Jorge Chavez Airport for your flight back to your country. Thank you for visiting Colombia and Peru!
End of services
HOTELES SUGERIDOS:
MEDELLIN:
3* TURISTA: DIX | CAFÉ HOTEL | VIVRE
3* TURISTA SUPERIOR: BH POBLADO | POBLADO ALEJANDRÍA
4* PRIMERA:DIEZ HOTEL | POBLADO PLAZA | ESTELAR SQUARE
4* PRIMERA SUPERIOR: FARANDA COLLECTION MEDELLÍN | FOUR POINT BY SHERATON MEDELLÍN | ESTELAR MILLA DE ORO
5* LUJO: YORK LUXURY SUITES | NH COLLECTION ROYAL MEDELLÍN | PARK 10
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
CARTAGENA DE INDIAS:
3* TURISTA: ATLANTIC LUX | GHL RELAX CORALES DE INDIAS
3* TURISTA SUPERIOR: HOLIDAY INN EXPRESS | BOCAGRANDE
4* PRIMERA: DANN CARTAGENA
4* PRIMERA SUPERIOR: ALMIRANTE | CARIBE BY FARANDA GRAND | AMÉRICAS CASA DE PLAYA
5* LUJO: HYATT REGENCY CARTAGENA | AMÉRICAS TORRE DEL MAR | ESTELAR CARTAGENA DE INDIAS
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
LIMA:
3* LIGHT: TAMBO I & II | IBIS BUDGET |ARAWI EXPRESS | BRITANIA C & M | FERRE DE VILLE
3* TURISTA: LIMA D | MARIEL |IKONIK | IBIS LARCO | LOS GIRASOLES
3* TURISTA SUPERIOR: TIERRA VIVA CENTRO MIR |RED RADISSON | ARAWI PRIME | BEST WESTER URBAN LARCO * |CASA ANDINA STD BENAVIDES *
4* PRIMERA: DAZZLER | RADISSON DECAPOLIS | CASA ANDINA SELECT | SOL DE ORO STD | ESTELAR | FAIRFIELD (D) | JOSE ANTONIO EXC
4* PRIMERA SUPERIOR: INNSIDE | JOSE ANTONIO DLX |HILTON GARDEN INN |MERCURE | COURTYARD (D) | CASA ANDINA PREMIUM |HOLIDAY INN
5* LUJO: PULLMAN | NHOW LIMA ROOM |ALOFT | SOUMA | CROWNE PLAZA SUP
5* LUJO SUPERIOR: HILTON MIRAFLORES | AC MIRAFLORES DLX CITY VIEW | EL PARDO DOUBLETREE * |INDIGO LIMA MIRAFLORES *
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
CUSCO:
3* LIGHT: PRISMA | INTIWATANA | ANDEN INCA |INKA WASI | TURU WASI
3* TURISTA: WAMAN CUSCO | INKARRI CUS & REG | MAMASARA | SIETE VENTANAS | SAN FRANCISCO PLAZA | SUEÑOS DEL INKAHACIENDA CUS & REG
3* TURISTA SUPERIOR: TERRA ANDINA | TIERRA VIVA C. | SAN AGUSTÍN INT. | TAYPIKALA | CASONA PLAZA | BALCÓN CUSCO | YAWAR INKA | CASA ANDINA STD CAT - SB
4* PRIMERA: SAN AGUSTIN DORADO & PLAZA |LOS PORTALES | ABITTARE
4* PRIMERA SUPERIOR: COSTA DEL SOL | HILTON GARDEN INN | JOSE ANTONIO | SONESTA | HAMPTON BY HILTON | INTI PUNKU | MOTTO BY HILTON STD
5* LUJO: ARANWA BOUTIQUE CLASSIC |PALACIO MANCO CAPAC | CASA ANDINA PREMIUM |NOVOTEL
5* LUJO SUPERIOR: ARANWA BOUTIQUE DLX |CASA CARTAGENA LP SUITE & T | PALACIO MANCO CAPAC
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
URUBAMBA
3* LIGHT: BAMBOO LODGE, ANDES DE URUBAMBA, MABEY VALLE
3* TURISTA: VILLA URUBAMBA, SAN AGUSTIN URUBAMBA
3* TURISTA SUPERIOR: LIFE HOTEL, DEL PILAR OLLANTAYTAMBO, TIERRA VIVA, HACIENDA DEL VALLE
4* PRIMERA: SAN AGUSTIN RECOLETA, INTI PUNKU VALLE
4* PRIMERA SUPERIOR: HATUN INTI BOUTIQUE SUITE V/CITY, EL MAPI
5* LUJO: CASA DEL SOL
5* LUJO SUPERIOR:INKATERRA PUEBLO
(D): Tarifa dinámica | (*): Hoteles que aplican suplemento adicional.
COLOMBIA INCLUDE:
MEDELLÍN
CARTAGENA DE INDIAS:
PERU INCLUDE:
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PRIVACY AND REFUND POLICY
Last update: 11 JUNE 2025
· DESCRIPTION:
The acceptance of the privacy policy of Next Holidays travel & Tourism LLC (later called “Privacy
and refund policy”) is a necessary condition for using this service.
This “Privacy and refund policy” regulates the recompilation,
treatment, and usage of the personal and no personal information of the users
of the service, since the date of entry into that appears in the header.
Next Holidays travel & Tourism LLC is going to ask always to the users before the
using their data for any purpose other than those described in this Privacy
Policy.
In the treatment of personal data of its users, Next Holidays travel & Tourism LLC
complies at all times with current legislation, specifically (UE) 2016/679, of 14 April 2016, on the
protection of natural persons with regard to the processing of personal data
and on the free movement of such data, and repealing Directive 95/46/EC
(General Data Protection Regulation). To do this, they adopt the technical and
organizational measures to prevent loss, misuse, alteration, unauthorized
access and theft of personal data, given the state of technology access, the
nature of the data and risks to which they are exposed.
• Collected
information.
The service can be used for users by different ways, for
example searching information of destinations or be a registered user,
collecting different information in every case.
• Non
registered user
In this case the service collects the IP address, and the
following information of the user (later a “Non Personal Information”)
• Redirected
by doing click in another website
• Storing
cookies on the user’s computer hard drive. See our Cookie Policy for more
information.
• Specific
data of the device used by the user (for example, the model, version of the
operative system, errors that are generated using the Service, which navigator
is used, language, date an hour of the request, URL of reference, others…)
• Data
of the user location using different technologies, for example GPS signals
sends by a mobile phone, information through WiFi Acces, information on access
points Wi-Fi antennas or nearest mobile telephony, among others. Always
according to the privacy settings on your device.
• Moreover,
Next Holidays travel & Tourism LLC uses Google Analytics, which is an analytic
service owned by Google, Inc. residing in the United States with headquarters
at 1600 Amphitheatre Parkway, Mountain View, California 94043 To provide these
services, they use cookies that collect information, including the IP address
of the user, which will be transmitted, processed and stored by Google on the
terms set out in the web www.google.com. Including the possible transmission of
such information to third parties for legal requirement reasons or where such
third parties process the information on behalf of Google.
Anyway, you are able to disable these cookies of Google
• Registered
user
Next Holidays travel & Tourism LLC
Every user has to indicate in the registration process: Name
and last name, country, telephone number and e-maill. Then every user has to
choose a password which confidentially has to keep.
The user who wants to book a trip using the Service has to
indicate in addition: DNI or ID Card, date of birth, flight dates, transports,
hotels or services hired and payment method.
Moreover, when you make a reservation for another person
using Next Holidays travel & Tourism LLC , the software is going to ask
about the personal information and preferences of the other person.
You must have permission from those other persons before
providing their personal data and trip preferences
• Rights
and purposes
Under the provisions of the Data Protection Act, we inform
you that the completion of forms by the user is voluntary, although the failure
to complete the required fields limits the access or use of the Service.
Personal information that users gives us are automatically
incorporated and in the files owned by Next Holidays travel & Tourism LLC for future user request in order to meet all
their needs, also to keep in touch with them via e-mail, to ask about the
activity of the service and their services.
The User is allowed in every moment to perform its access
rights, rectify or cancel their Personal Information sending an e-mail to info@nextholidaystravel.com
Here (poner hiperelenace) you will find
different types to exercise such rights.
Next Holidays travel & Tourism LLC respects the confidentiality of the data
collected in the file, and makes use of it in accordance with the purpose, to fulfil
its obligation of custody and to take all necessary measures to prevent
alteration, loss, or unauthorized access data, in accordance with the
provisions of (EU) 2016/679 ("GDPR"), The General Data Protection
Regulation approving the Regulations implementing the data Protection Act is
approved
To delete a User in Next Holidays travel & Tourism LLC ,
you have to contact with info@nextholidaystravel.com
• Minors
The service is focused on adults with full legal power to
make use of the system. Minors are not authorized to use the Service.
If Next Holidays travel & Tourism LLC requires a User accreditation of age, and it
is not satisfactory, Next Holidays travel & Tourism LLC reserves the right to terminate and cancel
this user data
If the Service discovers any user who is a minor, this
account is going to be closed immediately as its Personal and No Personal
information deleted
• Use
of data
Next Holidays travel & Tourism LLC is going to use data of its users for
commercial, personalization, operational and statistical reasons
In this sense, we use the collected information to offer
requested products and services; send confirmation and updates on your trip;
manage your account; communicate with you in general; answer your questions and
comments; prevent potentially prohibited or illegal activities and enforce our
terms and conditions.
Next Holidays travel & Tourism LLC is going to use the user’s e-mail for the
followings reasons, that the users accepts:
Sending newsletters, the User can cancel this service at any
time.
Notifies service questions or user (for example, reset
password)
Notify misconduct and, if necessary, report the
suspension or withdrawal of the User account.
By accessing or using the service, user explicitly agrees to
receive these emails, but may unsubscribe: a) specified in any communication
link is sent via email or; b) sending an email to info@nextholidaystravel.com.
However, the user may not unsubscribe from our
correspondence determined as messages concerning your account, the same
security issues or the terms and conditions of service
Next Holidays travel & Tourism LLC may also use the Personal user Information as
anonymous data to show to third parties. You can also share statistics and
demographic information about users and their use of the Service with third
parties, but none of this will enable those third parties to identify a user.
• Services
suppliers and others.
There are others who manage part of the Service.
These others are obligated by Next Holidays travel &
Tourism LLC to comply this Policy
Privacy as applicable to them and also they must have their own. However, Next
Holidays travel & Tourism LLC will
not be responsible for compliance with this policy.
In some cases, Next Holidays travel & Tourism LLC could share, use, preserve or disclose the
Personal Information to other, of non-aggregated form.
• To
provide the Service
• Suppliers,
as hotels providers, airlines or activities providers are used to compose the
trip. In Next Holidays travel & Tourism LLC , all the services are provided
by a third party provider and they are described as them. We recommend that to
examine the privacy policy of every other who provides the service. Please note
that these suppliers also may contact you as necessary to obtain additional
information.
• Third
party suppliers which provide services, including the processing of credits
cars, commercial analytics, customer service or marketing. are able to collect
and have access to the necessary information to act their functions, but they
have no power to share or use this information for others ends.
• To
cooperate with competent authorities
• We
though that is currently necessary to satisfy every law or legal process from
all around the world and we believe that if we do it our responsibility will be
diminished. In any case, we only provide the information required.
• We
believe that this kind of actions are appropriated to comply with the terms and
conditions of Next Holidays travel & Tourism LLC , including any
investigation of possible violations of them
• If
its necessary to detect, prevent or otherwise address and prosecute fraud,
security or technical issues related to Next Holidays travel & Tourism LLC
• If
this action is according to protect the rights, property or security of Next
Holidays travel & Tourism LLC , employers and users.
• We
believe it is reasonably necessary to satisfy any law or on its own initiative
or at the request of third parties who prove a legitimate interest.
In every way, if Next Holidays travel & Tourism LLC is part of a fusion, acquisition or another
transaction which is related with the sale of all or some of its assets or
securities with voting rights, User information, including Personal Information
obtained through the Service, may be included in the transferred assets or
securities. If this happens, your personal information will remain subject to
this Privacy Policy.
7- Security measures
Next Holidays travel & Tourism LLC takes all necessary technical and
organizational measures to protect the security and integrity of personal
information against unauthorized access and against alteration, loss or
accidental destruction
Thus, sending a data submission made by the user through the
Service, for example when the payment is protected by techniques of electronic
security in the network. Also, the information provided and stored in the
databases of Next Holidays travel & Tourism LLC is also protected by security systems that
prevent access to them by unauthorized third parties
Next Holidays travel & Tourism LLC makes its best efforts to provide the most
updated for the effectiveness of these safety systems. In addition, Next
Holidays travel & Tourism LLC stores
Personal Information for as long as the rules allow, and periodically destroys
it if no longer needed
Next Holidays travel & Tourism LLC cannot guarantee the absolute security of
personal information, so the user must collaborate and use at all times and
common sense on the Personal Information Publishing
The user must be aware that publishing the data will be its
own responsibility. Next Holidays travel & Tourism LLC cannot guarantee that the published
information will not be seen by unauthorized persons. You understand and
acknowledge that, even after disposal, Personal Information may remain visible
in cache or if other users have copied or stored Information
8- Changes of the Privacy Policy
We may update this Privacy Policy in the future.
We will inform you about material changes to this Privacy
Policy by sending a notice to the email address you gave us and by placing a
notice in a prominent location on our website
9- Contact
If you have questions about this Privacy Policy contact us
at:
Next Holidays Travel & Tourism LLC
Deira, Riggat Al-Buteen – Salemiyah Tower floor 12, Dubai,
UAE .
Telephone: (+971) 04-5581670
e-mail address: info@nextholidaystravel.com
In addition, you can communicate directly with the travel
provider phone number or address provided on your travel itinerary
At Next Holidays Travel and Tourism LLC , we strive to provide our customers with seamless and enjoyable travel experiences. However, we understand that plans may change, and cancellations or modifications might be necessary. This Refund Policy outlines the terms and conditions governing refunds, cancellations, and non-refundable services to ensure transparency and fairness for both our customers and our company.
1. General Refund & Cancellation Policy
Refund eligibility depends on the type of booking, supplier policies (airlines, hotels, tour operators, etc.), and the timing of the cancellation.
Many travel services (such as discounted airfares, hotel bookings, and special packages) may be non-refundable as per the terms set by third-party providers.
Next Holidays Travel and Tourism LLC acts as an intermediary between customers and travel suppliers, meaning we must adhere to their cancellation and refund rules.
2. Cancellation by the Customer
Refundable Bookings: If a booking is eligible for a refund, the amount returned will depend on the supplier’s policy and any applicable cancellation fees. Processing times may vary (typically 7–30 business days).
Non-Refundable Bookings: Some bookings (e.g., promotional fares, certain hotel reservations, or last-minute deals) may not qualify for any refund. Customers will be informed of this before confirmation.
Partial Refunds: In cases where only part of a booking is refundable (e.g., flights but not hotels), refunds will be processed accordingly.
Processing Fees: Next Holidays Travel and Tourism LLC may retain a service fee for cancellations, as administrative costs apply.
3. Supplier-Imposed Fees
Airlines, hotels, and other service providers often enforce strict cancellation policies. These rules override Next Holidays Travel and Tourism LLC ’s policies, and we cannot issue refunds if the supplier denies them.
Airline Tickets: Most discounted fares are non-refundable. Some may allow changes with penalties, while others are entirely inflexible.
Hotel Reservations: Refundability depends on the rate type booked (e.g., "Free Cancellation" vs. "Non-Refundable").
Tour Packages & Activities: Many tours have strict cancellation windows (e.g., 48–72 hours prior) for refunds.
4. No-Show Policy
Failure to show up for a booked service (flight, hotel, tour, etc.) without prior cancellation will result in a full forfeiture of the payment with no refund.
5. Force Majeure & Unforeseen Circumstances
Next Holidays Travel and Tourism LLC is not liable for refunds due to events beyond our control, including but not limited to:
Natural disasters, pandemics, or government travel restrictions.
Airline/hotel operational changes (delays, cancellations, overbookings).
In such cases, we will assist customers in rescheduling or claiming refunds only if permitted by the supplier.
6. Refund Processing Time
Approved refunds may take 7–30 business days to reflect in the original payment method, depending on banking processes.
7. Disputes & Customer Support
If you believe a refund was wrongly denied, please contact our customer support team at info@nextholidaystravel.com
All refund requests must be submitted in writing.
8. Policy Updates
Next Holidays Travel and Tourism LLC reserves the right to modify this policy at any time. Customers are bound by the policy in effect at the time of booking.
By making a booking with Next Holidays Travel and Tourism LLC , you acknowledge and agree to this Refund Policy.